Turning Point

Web/Graphic Designer • July 2016 - December 2016

• Created UX designs to support Turning Point’s employee facing digital strategy
• Designed posters, leaflets and other print material for various internal communication campaigns
• Designed user manual templates
• Designed digital marketing collateral such as web banners
• Digitally enhanced and edited images and illustrations to maximise the impact of their use using Photoshop
• Managed, developed and updated the intranet to improve the user experience
• Utilised analytics data and research to pro-actively enhance the user experience of the intranet through enhanced content and design
• Pro-actively researched new and innovative web products and technological developments for Employee Communication
• Ensured web development procedures and best practices are adhered to

Bupa UK

Digital Content Editor • September 2014 - July 2016

• Created, updated and developed web pages on www.bupa.co.uk for both BAU and projects
• Proactive in driving and delivering changes to the site, to improve the user experience
• Used Active Standards to monitor page errors and made relevant changes
• Reported any site issues and worked with relevant parties to identify solutions
• Worked closely with the wider digital team to review BAU and project work
• Responsible for setting up new CMS users and defining roles and permissions
• Pro-actively reviewed content and identified areas of improvement
• Played a key role in the definition of naming conventions, labels, filing and structure of media items and pages within the CMS
• Delivered CMS training sessions to the wider business
• Played a key role in the delivery of projects
• Digitally enhanced and edited images and illustrations to maximise the impact of their use using Photoshop

Bupa UK

Web/Graphic Designer• April 2011 - August 2014

• Designed posters, desk drops, exhibition stands and other print material to support internal communications
• Designed and built internal email templates as a standard for cross functional communications
• Photography e.g. event, publication and exec profiles
• Organisation of internal events working with a team to achieve cross departmental objectives
• Developed concept and implementation of employee engagement events
• Stakeholder management at all levels, internally and externally
• Responsible for the development, structure and design of a new UK Market Unit intranet
• Management, maintenance and development of the UK Market Unit intranet
• Responsible for the internal social collaboration tool Bupa Live (Bupa’s “Facebook”) which involved design, build and development of spaces, groups and other content

Co-operative Travel & Co-operative Travel Sports and Events

Web/Graphic Designer• May 2007 - March 2011

• Designed, built, maintained and developed of a variety of websites using HTML, CSS, and CMS systems
• Created visual concepts/wireframes to aid in the re-design of websites
• Ran, analysed and reported web statistics from Google analytics monitoring user experiences and effectiveness of marketing strategies
• Designed and built web based marketing material such as banners/skyscrapers and emails to aid in effective communication of offers and key selling messages
• Digitally enhanced and edited images and illustrations to maximise the impact of their use using Photoshop and Illustrator
• Designed match day programme adverts for Manchester United and Sunderland Football Club
• Designed magazine adverts for Manchester United and Sunderland Football Club
• Designed posters, business cards, postcards and other print based marketing material

Co-operative Travel

Helpdesk Co-ordinator• June 2006 - May 2007

Co-operative Travel

Sales Co-ordinator• June 2004 - May 2006

Cartel Marketing

Sales Support Administrator•2003 - March 2004

Cresta Holidays

Administrator & Agency Sales Support•1997 - 2003